Mobile Business Document Capture - How Secure Are You?

Analyst firm Forrester projects that there will be 125 million tablets and a quarter of a billion smartphones in use globally by 2016!

Those are astounding numbers.  Virtually all knowledge workers already have smart mobile devices today, and they're finding creative ways to use them to get work done.  But business infrastructure and policies haven't caught up with this explosion in personal connectivity.  So knowledge workers, especially the latest generation to enter the job market, are using their own personal devices to respond to email, initiate and participate in business processes, and much more.

When organizations first began to recognize this, the first reaction was to ban personal devices in the workplace.  But then the value of personal mobile empowerment became more apparent, and perceptive management began to strategize about how to harness this newfound power.  To do this business policies were first tuned to set standards for personal device usage in the workplace.  BYOD (Bring Your Own Device) policies are beginning to spring up to leverage the power already in the hands of each individual.  But how about when staff is off-site, at customer locations, in the home office or simply on personal time?

Mobile devices are currently being used to capture and share sensitive business content, often sidestepping business policy in order to be more productive and to be responsive while flexing to accommodate the demands of personal life.  Kofax has recognized this enigma and recently introduced their secure mobile capture platform.  Apps for both iPhone and Android platforms enable controlled document capture with business policies enforced at the device level.  Beyond that, Kofax's patented "image perfection technology", Virtual Rescan (VRS), is built into the app to optimize the captured images for readability.  This also enables optical character recognition (OCR) to create a full-text searchable document and enables automated key index field extraction based on a determination of document classification.  Captured documents are not available for sharing except through the secure cloud document portal.  From there Kofax enables secure transfer to any preferred repository.  

Kofax sees immediate opportunity in the transportation, insurance and mortgage industries, and customers are inquiring about other use cases as mobile and cloud technologies converge to enable creative new solutions eliminating human touch and business process latency.  But perhaps the ultimate benefit of this convergence is the more immediate accessibility by business analytics engines to the massive volume of collective intelligence for faster and better decision making.  

Are your documents safe from unintended consequences as a result of mobile device capture?  Make sure your business policies are up to date and that technology is in place to ensure business-process-ready document capture for maximum productivity and efficiency.

Until next time,

John Queen